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Many
people like to know a little about the company behind the products they
buy. The objective of our business is to provide a high quality product
and reliable service for our customers. We hope you will enjoy visiting
our web site and purchasing our products as much as we enjoyed
providing them for you.
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Prices:
Prices do not include shipping and handling
Prices are subject to change.
We are not responsible for any print or online errors.
6% sales tax will be charged on shipments made with in the state of Pa.
~Payments:
Made via PayPal, check, or money order. Shipments will be processed
after payment is received in full. The service fee on all returned
checks is $35.00
~ Shipping and Handling Policy:
Customer pays shipping and handling on all orders. Due to rate
increases and per minimum density rules put in place by Postal Services,
shipping costs are calculated after purchases. When your order is ready
for shipment we will send a Pay Pal money request for shipping charges.
Thank you for your understanding.
We attempt to ship your order within 3 days. Your order will be shipped
on or shortly after receiving full payment of the order. If you have
not received your shipped order with in two weeks, contact us.
~ Damaged CLAIMS:
If damage occurs, please accept our apologies for the inconvenience.
Contact shipper immediately! KEEP CARTON AND PACKING INTACT. Then
contact us for replacement or credit on merchandise. We are not
responsible for any loss or damage that may occur in transit with the
freight line. Failure to follow the above instructions will void the
insurance and limit our ability to give you credits or replacements.
~ Cancellations and COD Returns:
C. O. D. returns will not be accepted without approval. Any products
returned without an authorization invoice number will be billed a 10
percent handling fee and all shipping costs. For reasons other than
damage, return shipping is customer's expense. It is the purchaser's
responsibility to properly package and insure merchandise authorized
for return. All cancelled orders will be billed a 25% cancellation fee.
~ Return Policy:
Customers often ask what our return policy is. We aim for complete
customer satisfaction. If you are not completely happy with your
purchase, we want to hear about it. Let us know if something is wrong
and we will do what we can to make it right. There is a 10% restocking
fee on all autorized returns.
~ Custom Orders
There is a no return policy on custom orders and special sale items,
unless damaged in shipping. We pay all shipping costs on damage returns
only. On all other returns the shipping costs are the customer's
responsibility.
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